With Cached Web Content check marked, click the Clear button.įor other browsers, please refer to user manual for your browser.In the Cookies and Site Data section, click Clear Data.In the Menu bar at the top of the screen, click settings > Privacy & Security.At the bottom of Safari's settings screen, Select Clear cookies and data or Clear Cookies and Clear Cache.For Safari, from the home screen, Select Settings > Safari.Select the “beginning of time” option and then click Clear Browsing Data.For Chrome, go to the browser toolbar, click More Tools and select Clear Browsing Data.You can follow the instructions below for some popular browsers to clear the cache and try again: Today, I rechecked Vonage's supported list and they've updated it to include new routers including the Netgear R8500 Nighthawk X8 which now says KNOWN ISSUES: 'Disable SIP ALG and DoS Protection. NOTE: Some browsers may have cached this page by accident. The default gateway IP for your router is 192.168.1.1. If you are using a VPN connection or a customize IP range, type your Gateway IP address on the browser to access your router.If you’d still like to use or, visit the Router login page cannot be displayed.If you are using NETGEAR Business products (any WAC or WAX access points or Orbi Pro), please visit APLogin.Mine is fixed - but this could help other users with NetGear routers.Further Troubleshooting for Connecting your Router: 3 Generic Router Y N N N Disable SIP ALG + Add Port Forwarding (as per 2.2.4) + Configure Remote administration (as per 2.2.5) or Enable uPNP for Remote admin 4 Generic Router Y Y N N Enable SIP ALG + uPnP + Add Port Forwarding (as per 2.2.4) + Configure Remote administration (as per 2.2. Theory would be that the router thinks the phone is attacking or using too many resources and locks it out temporarily. Doesn't seem to be an option other than "Disable port scan and DOS protection" to turn off stateful inspection or NetGear firewall features. Does everyone use QOS? Maybe with QOS set up, this never happens.There are no IP conflicts and the IP #s assigned do not bounce around. All were recommended by RC support, no effect. What does NOT fix it - DHCP changes, DNS changes, disable SIP ALG, disable DOS/portscan protection. Resetting fixes for at least hours, often days. To prevent this, Port Forward 5060 to an unused IP address outside of your DHCP range, if possible. This can result in ghost calls on port 5060. Set WAN Security to Open and check the box to Disable SIP ALG. Log in to the router and open NAT Security. Resetting (re-powering) the phone is the workaround. Set NAT Security to Open and Disable SIP ALG. Plenty of speed - 10Mb/s up and down minimum on Comcast.ġ0 phones, Cisco SPA-508G, purchased from RC.Ībout 2-3 times per day, one of the phones loses its registration - two lights turn orange, status on line 1 is "Registering" or "Registration failed". Firmware: V1.0.9.12_1.2.23ĭefault configuration, no QOS, no port restrictions. Please share if you actually figure out what is happening. I replaced the router with an ASUS and got no more problems. I am posting these details in case someone has investigated this problem and solved it better than I did. The NetGear R7000 should be a preferred router, based on the R6400 recommendation from RingCentral as a recommended router.
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